Privacy Policy

Introduction

Welcome. You have arrived at a website provided by streamlinevents, inc. (“streamlinevents,” “Company,” “we,” “our” or “us”). streamlinevents provides corporate event strategy, design, production, registration, technology, logistics, sourcing, purchasing, travel coordination, attendee-experience management, creative, and related event-management services.

In some circumstances, streamlinevents processes Personal Information on behalf of a corporate client or event sponsor. In those circumstances, the client or sponsor generally determines the purposes and means of processing, and its privacy notice may apply to that processing. Please contact the applicable client or event sponsor regarding requests concerning Personal Information processed by streamlinevents solely on its behalf.

At streamlinevents, we take your privacy seriously. We provide this Privacy Policy (“Policy”) to tell you what information we collect about you, how we obtain it, how we share it, and how you may limit the ways in which we use your Personal Information. If you have questions about this Policy after you review it, feel free to contact us at [email protected].

Scope

This Policy governs www.streamlinevents.com, its subdomains, and all subdomains or portals that link to this Policy (“Site”); or otherwise, when you provide Personal Information or interact with us online or in-person. This Policy also applies to Personal Information that we may collect from you in person at the physical locations where we hold events (“Locations” or “Event Sites”), via phone calls or other communications with our representatives or in any other instance when you contact us. For the purpose of this Notice, “Personal Information” (sometimes referred to as “Personal Data”) means any Personal Information relating to an identified or identifiable individual that is protected by applicable privacy laws. The definition of Personal Information does not include publicly available information from federal, state, or local government records, such as professional licenses and real estate or property records.

We refer to all the above as our “Services.” Our Services are used by our current and potential clients (“Clients”), those who register and/or attend our events (“Attendees”), and website visitors (“Visitors”).

By using our Sites or otherwise using our Services, you acknowledge this Policy and agree to our Terms of Use (“Terms”). 

What Information We Collect

As a rule, we limit the Personal Information we collect to that which is reasonably necessary for us to provide our Services to you. 

Data Sources

We collect Personal Information from the following sources: 

  • You directly
  • Automatically from your Device/Browser, and via Cookies/Tracking Technologies 
  • Third Parties (including Service Providers)
  • From our corporate Clients and event sponsors;
  • From event registrants, attendees, guests, and speakers;
  • From venues, hotels, airlines, transportation providers, destination-management companies, production companies, event-technology platforms, and other event vendors;
  • From business partners, suppliers, professional advisers, and service providers;
  • From social media and publicly available sources; and
  • From current or former employers or other persons who refer you for employment or contracting opportunities.

Information That You Provide to Us

As you interact with our Site or Services, we collect the following Personal Information via inputs/uploads on our Site and through telephone calls, text messages, letters, emails and other communications with you. The types of information we collect from you may differ depending on your relationship with the Company and/or the Site. Not all of the listed categories below are considered “Personal Information” under the law, but we provide this detail for your information. 

Clients, Attendees, and Visitors 

  • Contact information such as your first and last name, email address, job title, home or business address, telephone numbers, mobile numbers;
  • Information included in communications or inquiries submitted to us; 
  • Information regarding prospective projects, events, services, budgets, dates, locations, or business needs; 
  • Marketing and communications preferences; and 
  • Information about your interactions with our Site and communications.

Clients and Attendees 

  • Billing, payment, tax, insurance, and financial-administration information;
  • Contract, proposal, statement-of-work, and project information;
  • Professional credentials, licenses, certifications, and qualifications; 
  • Communications, meeting notes, approvals, instructions, and project records; and 
  • Information necessary to manage event planning, production, logistics, sourcing, purchasing, and vendor relationships.

Attendees and their Guests

Depending on the event and the instructions of the applicable client or event sponsor, we may process the following information:

  • Your first and last name, preferred name, email address, contact information, telephone numbers, mobile numbers, employer, job title or department, and business affiliation;
  • Registration status, event selections, agenda or session selections, waitlist information, attendance, check-in information, and event credentials; 
  • Guest or companion information; 
  • Travel information, including arrival and departure details, flight information, hotel preferences, lodging assignments, ground transportation, passport or other travel-document information where required, and frequent-traveler information; 
  • Dietary preferences, allergies, accessibility requirements, accommodation requests, and other information needed to support attendance; 
  • Apparel sizes, shipping addresses, gift or promotional-item selections, and delivery information; 
  • Survey responses, feedback, contest or activity participation, and event-engagement information;
  • Photographs, video, audio, chat messages, questions, comments, and other content generated in connection with an event;
  • Technical support requests, platform activity, login information, device information, and event-platform usage data;
  • Social media handles, content and other data shared with us through third-party features that you use on our Site or Services (such as tools, payment services, widgets and plug-ins offered by social media services like Facebook, Instagram, X and Pinterest) or posted on social media pages (such as our social media page or other pages accessible to us); and
  • Other information that reasonably could be used to identify you personally.

Sponsors, Speakers, Exhibitors, Talent, and Other Event Participants 

  • Contact and professional information, including mobile numbers and email addresses;
  • Biography, photograph, title, employer, presentation materials, session information, and accessibility or technical requirements;
  • Audio, video, recordings, transcripts, captions, chat, and presentation content;
  • Travel, lodging, transportation, scheduling, and payment information;
  • Contract, tax, insurance, and rights-clearance information; and
  • Information needed to administer event participation, rehearsals, production, content review, and technical support.

Job Applicants and Employees 

  • Name and contact information;
  • Résumé, employment history, education, qualifications, certifications, and skills;
  • Professional references and information provided by references;
  • Interview notes, communications, and application status;
  • Work authorization and other information necessary to evaluate an application; and
  • Information voluntarily included in application materials or correspondence.

Your decision to provide us with information is voluntary, but if you choose not to provide requested information, you may not be able to take advantage of all of our Services.

Sensitive Personal Information

In connection with event registration, travel, accessibility, safety, or attendee-support services, we may process information that may be considered sensitive under applicable law, such as passport or travel-document information, precise travel itineraries, dietary restrictions that may reveal health or religious information, accessibility or accommodation requests, and account credentials. We process this information only as reasonably necessary to provide the requested services, comply with legal obligations, protect individuals, or as otherwise permitted by law. We don’t share this information with outside parties, and we never transmit your Sensitive Personal Information to third parties for the purpose of inferring characteristics about a consumer. 

Unless specifically requested through an authorized registration or event-management process, please do not send Sensitive Personal Information through ordinary email.

Information That Is Automatically Collected

Like many businesses, we and our service providers automatically collect and/or store certain information when you visit or interact with the Site or Services (“Usage Information”), including via cookies and other tracking technologies (see “Use of Cookies and Other Tracking Technologies” section below). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information includes:

  • Your IP address, MAC address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
  • Your Device functionality (including browser, browser language, settings and behavior, operating system, hardware, mobile network information);
  • Your Device location or other location information, including the zip code, state or country from which you accessed the Services;
  • Your Device characteristics (such as device type (computer vs. mobile) and ID, operating system, hardware); 
  • Cookies, tags, pixels and SDKs (see our Use of Cookies and Other Tracking Technologies section below); 
  • Name and user identification or profile values of other third-party platforms or social media sites;
  • Referring and exit web pages and URLs; 
  • The areas within the Site that you visit and your activities there, including remembering you and your preferences;
  • Certain other Device data, including the time of day you visit our Site or other information used to provide analytics or other usage information;
  • Information about your engagement with our emails; and
  • Statistical information about how unregistered and registered users, collectively, use the Site and Services.

We may also collect sensory data such as security and audiovisual recordings from our Locations or Event Sites premises to protect the health and safety of our customers, attendees, and associates, and to prevent, investigate, and prosecute fraud and other criminal activities.  

In connection with events, virtual programs, rehearsals, meetings, customer support, or other services, photographs, audio, video, transcripts, chat communications, and recordings may be created or processed. The applicable client, event sponsor, venue, platform provider, or streamlinevents may provide additional notice or obtain consent where required. We may also process photographs or recordings provided to us for event production, documentation, communications, or promotional purposes, subject to applicable agreements and permissions.

Information Collected from Third Parties

The Site includes functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application, or other instances in which we receive your information from a third party in order to provide Services to you. This may involve the third-party providing information to us. For example, a corporate client may provide an attendee list or authorize streamlinevents to access information submitted through an event-registration website. A hotel, airline, or transportation provider may provide updated reservation or itinerary information. An event-platform provider may provide attendance, engagement, technical support, or session-participation information.

We may also receive information from analytics, website-hosting, customer-relationship-management, email, embedded-media, and security providers. Similarly, we might obtain information about the traffic and usage of streamlinevents from third parties. We might also provide links to make it easier to send a communication from the Site, or we may use third parties to make it easier to send emails or post to social media (like a “Share” or “Forward” button). These third parties also use cookies and other tracking technologies to capture information about your interactions with streamlinevents. 

streamlinevents does not have control over the information that is collected, used, and shared by these third parties. We encourage you to review the privacy statements of these third parties to understand their privacy practices.

Information We Infer

We may derive limited information from the information we collect, such as whether a visitor appears to be interested in particular services, whether communications have been opened, general website-engagement trends, or information needed to understand event attendance and engagement. We do not use these inferences to make legal or similarly significant decisions about individuals.

Use of Cookies and Other Tracking Technologies

We use cookies and other tools (“Tracking Technologies”) to recognize your browser or device, to understand how people use our Site, to make it work correctly, and to improve your experience. These Tracking Technologies store and collect Usage Information. Tracking Technologies may set, change, alter or modify settings or configurations on your Device.  By using this Site, you consent to our use of Tracking Technologies as described in this Policy.  Where applicable law permits it, these Tracking Technologies may be used without opt-in consent, and depending on your jurisdiction, you may be able to opt out of certain non-essential Tracking Technologies. In jurisdictions that require prior consent, we only set essential/strictly necessary cookies until you grant permission for non-essential cookies. 

What are Cookies?

Cookies are small files that your browser stores on your Device. They help the website remember things like your preferences or whether you’ve logged in. Some cookies are placed by us (“first-party cookies”), and some are placed by our partners (“third-party cookies”) such as companies that provide analytics, video, or advertising.  Third-party cookies we use may include Google (AdSense, Analytics, DoubleClick, YouTube), Vimeo, Privy, or others. 

Do Cookies Contain Personal Information? 

Cookies and similar technologies do not always directly identify you, but many laws treat them as “Personal Information” or “Personal Data” when the information collected, alone or combined with other data, can be linked to you or your Device. For example, if you log in to an account, we may associate cookie data with your account

Other Technologies We Use 

In addition to cookies, we may use other Tracking Technologies, including: 

  • HTML5 local or session storage: browser-based storage used to remember certain settings or behaviors; 
  • Pixel tags, clear GIFs and web beacons: small images or snippets of code that load when you visit a page or open an email, telling us or partners that you have engaged with content; 
  • Tags, scripts and containers (e.g., tag managers): snippets of code provided by analytics or marketing vendors to measure behavior or deliver functionality, or tools used to deploy and manage other tags (like Google Tag Manager); 
  • Software Development Kits (SDKs): a set of tools or code provided by a third party that developers add into an app or website to enable certain features, such analytics, advertising, or login, and that may also collect information from users’ Devices.
  • Embedded Scripts: snippets of code that are designed to collect information about your interactions with the Site, such as the links you click on; 
  • Click Identifiers and URL parameters: short tags added to the end of a URL that help track where website traffic comes from, including UTM parameters, such as which email, ad, or social media post a visitor clicked before landing on a page.
  • Device Identifiers and probabilistic identifiers: Identifiers unique to your Device (e.g., mobile advertising IDs), or technology that creates an identifier by analyzing characteristics of your Device or browser.  
  • Server-Side Tracking and APIs: technologies that transmit interaction or event data directly from our servers to analytics, advertising or measurement partners (like conversion APIs or server-side tag management); 
  • Analytics and Session Replay Technologies: tools that help us understand how users interact with our Services, which may record page views, clicks, scrolling, or other usage activity for analytics and service improvement purposes;
  • Social Media Plugins and Embedded Controls: Features such as “Like” or “Share” buttons, embedded videos, or other third-party content that may collect information when you interact with our Services;
  • Log Files and Network-Level Data Collection: Automatic collection of technical information when you access our Services, including IP Address, browser type, device type, operating system, referring URLs, and timestamps; and
  • Other data technologies may be used that collect comparable information for security and fraud detection purposes.

We may also engage third parties, such as Google Analytics, to track and analyze non-personally and personally identifiable website data and to serve advertisements. To do so, we may permit third parties to place cookies on devices of users of our Sites, where permitted by law, and subject to your right to opt out through the Sites. We use the data collected to help us administer and improve the quality of the Sites and to analyze the Site’s usage. Such third parties may combine the information that we provide about you with other information that they have collected. These third parties are required to use your information in accordance with this Privacy Policy. We will record all such disclosures and will use reasonable efforts to ensure that such third parties do not use your Personal Information for any purpose that is not expressly provided for herein.

We classify our cookies into the following categories:

  • Essential/Strictly Necessary Cookies. These cookies are needed for the Site to work (for example, keeping you logged in or letting the Site load properly). You cannot disable this type of cookie on our Site.
  • Functionality Cookies. Also known as “preference cookies,” these cookies allow the Sites to remember choices you have made in the past, like what language you prefer, or what your username and password are so you can automatically log in. Disabling these cookies can cause some parts of the Site to not work properly, so we discourage you from disabling these cookies.
  • Performance and Analytics Cookies. These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. Their purpose is to improve website functions. In some jurisdictions, you may be able to turn these cookies off. 
  • Targeting and Advertising Cookies. These are used by us or our partners to deliver more relevant advertising, measure our marketing, or prevent you from seeing the same ad too many times. These cookies can share that information with other organizations or advertisers. In some jurisdictions, you may be able to turn these cookies off. 

Depending on your browser settings or your location, you may be able to: 

  • Adjust your cookie preferences through our cookie banner; 
  • Block or delete cookies in your browser; 
  • Opt out of certain analytics or advertising tools; or
  • Change your Device settings to limit tracking. 

If you block some cookies, certain features on our Site may not work as intended.  

Embedded Videos

When you visit a page containing an embedded YouTube or Vimeo video, the video provider may receive information about your browser, device, IP address, and interactions with the video. Depending on the provider’s configuration and your cookie choices, the provider may use cookies or other identifiers for functionality, measurement, personalization, or advertising. Where required by law, we will block or limit non-essential embedded-media technologies until consent is provided.

Advertising Tools We Use 

We use Google (Analytics, Tag Manager, YouTube), Vimeo, and other companies’ tools to help us understand how people use our website and to show information that may be more relevant to you. These tools may use cookies or other identifiers to measure how effective our ads are, learn what content is useful to visitors, or show ads based on your activity on our Site or other sites. 

Why We Collect Information

We use the information we collect about you in a variety of ways, including the following:

To Provide Our Services

We process certain Personal Information when you access or use our services, including to:

  • operate, maintain and improve the Site and its services;
  • enable you to access and use the Site;
  • send you notices, updates, security alerts and support and other messages;
  • provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase or reservation confirmations and invoices;
  • process your purchases of, or requests for, products, accommodations, and services;
  • facilitate the functionality of our Site, including payment-related functionality; 
  • customize experiences and personalization when you are on our Site, or in and around our events, if you have given permission for location sharing, WiFi/Bluetooth, or other signaling technology; and 
  • provide corporate event and related services. 

We use Personal Information to plan, design, produce, administer, and support events and related services, including registration, attendee communications, travel and lodging coordination, ground transportation, venue and vendor coordination, agenda and session management, speaker and sponsor management, event technology, website and platform administration, shipping and fulfillment, dietary and accessibility accommodations, event credentials, technical support, customer support, surveys, and post-event reporting.

To Communicate with You

We process certain information to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:

  • communicate with you about events, programs, reservations, and accounts;
  • respond to your customer service inquiries and requests for information;
  • post your comments or statements on our Site;
  • communicate with you about our brands, products, events, or other promotional purposes; and
  • implement your communications preferences, such as sharing information with our business partners so that they may email you about their promotions, products and initiatives.

Manage Client and Vendor Relationships  

We use Personal Information to respond to requests for proposals or information, prepare estimates and statements of work, administer contracts, manage budgets and reconciliation, communicate with clients and vendors, maintain business records, and administer payments and invoices.

For Improvement of Our Site or Services

We want to ensure that our Site and Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain Personal Information, including to:

  • test, research, analyze, or develop products;
  • maintain, improve, and analyze our Site or Services; and
  • detect, prevent, or investigate suspicious activity or fraud.

To Comply with Applicable Laws

We may be required to process certain Personal Information under certain laws and regulations, such as tax laws, as well as to:

  • maintain appropriate records for internal administrative purposes; and
  • comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.

To Enforce our Terms, Agreements, or Policies

To maintain a safe, secure, and trusted environment for you when you use our Site and Services, we use your Personal Information to ensure our terms, policies, and agreements with you and any third parties are enforced.

To Evaluate Your Application for Employment

We use your Personal Information to evaluate your application for employment or administer employment benefits.

At the Direction of our Clients and Sponsors

When streamlinevents processes Personal Information as a service provider or processor for a Client or event sponsor, we use the information to perform the services requested by that organization and as otherwise permitted by our agreement and applicable law. We may rely on the consents that the Client or sponsor has previously obtained from you to provide us your Personal Information.

We process certain Personal Information to fulfill any other business or commercial purposes at your direction or with your consent.

When We Disclose Information

To the extent permitted by law, certain Personal Information about you may be disclosed in the following situations:

  • Service providers. We may disclose Personal Information to our affiliates and to third-party service providers who perform services on our behalf, such as cloud hosting, data storage, payment processing, customer-relationship management, forms, analytics, marketing support, communications delivery, IT services, audiovisual production, virtual-event delivery, venues, hotels, airlines, travel management, ground transportation, destination services, shipping and fulfillment, printing, promotional items, catering, accessibility, interpretation, captioning, payment and accounting, insurance, legal services, and other operational functions. We require these service providers to enter into written agreements that limit their use of the information to the services they provide to us, prohibit them from using the information for their own purposes, and require them to safeguard the information and keep it confidential. These service providers may access Personal Information only as needed to perform their services.
  • Corporate Clients and Event Sponsors. We may disclose event-related Personal Information to the corporate client or event sponsor for which an event is being conducted, including registration, attendance, travel, session, engagement, survey, support, and event-administration information.
  • Venues, Travel Providers, and Event Vendors. We may disclose information to hotels, venues, airlines, transportation providers, destination-management companies, production providers, speakers, sponsors, exhibitors, shipping providers, caterers, and other parties as reasonably necessary to plan, administer, and support an event or fulfill a participant’s request.
  • Marketing and advertising. We share information with our service providers to send you communications that you have permitted us to send. We share only the information needed to support these activities, and these partners are required to protect your information and use it only for the purposes we specify. You can opt out of our emails at any time by following the instructions in those messages or contacting us directly. In addition, our use of cookies and other tracking technologies may be deemed a “sale” or “share” of Personal Information in some states. Depending on your location, you may also have the right to opt out of certain types of data sharing used for targeted advertising. 
  • Legal process. To comply with law, legal process, or government requests, including responding to a validly issued and enforceable subpoena, court order, summons, search warrant, regulatory inquiry or other legally enforceable demand. We may also disclose information as necessary in connection with actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us. When we do so, we limit the disclosure to what is reasonably necessary and take steps to seek confidential treatment or other protections to prevent the information from becoming public, unless we are legally prohibited from doing so.  
  • Compliance. In the course of a review of our practices under the authorization of a state or federal agency/state, or as necessary to properly respond to an inquiry or complaint from such an organization.
  • Business Transfers and Corporate Transactions. We may use or share your Personal Information in conjunction with a prospective purchase, sale, or merger of all or part of our streamlinevents. This may include sharing information with potential or actual purchasers, investors, or other transaction partners and their advisors as part of due diligence or the transaction itself. Where appropriate, we will take steps to require those parties to protect the information and use it only for the purposes of evaluating or completing the transaction. If the transaction is completed, Personal Information may be transferred to the buyer or successor or affiliate as part of the transferred assets or ongoing business operations.

Finally, we may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to your Personal Information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. If you are the parent or guardian of a child under 16 who you believe has provided her or his information to us, please contact us using the information in the Contact Us section below to request the deletion of that information.

Separate events managed for our Clients or sponsors may permit participation by minors. In those circumstances, the applicable Client or sponsor is responsible for establishing eligibility requirements and obtaining any consent or authorization required by law, and streamlinevents processes the information as directed by that organization.

Automated Decision Making

Automated Decision-Making Technology (“ADMT”) refers to systems, software or processes (including algorithms and artificial intelligence) that make a decision or facilitate human decision-making based on the automated processing of your Personal Information. We use ADMT to support certain aspects of our Services, for instance, for security reasons, such as to detect fraudulent or illegal actions, and to protect consumer safety.  For these uses, we are not required to allow an opt-out. We do not currently use ADMT to make legal or other significant decisions about you and, as such, we are not required to provide a right to opt out of our use of ADMT. 

Retention of Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

All information you provide to us is stored on our secure servers or those of our third-party data storage providers.

Event-related Personal Information may be retained for the duration of the applicable project or event and for a reasonable period afterward to complete reconciliation, reporting, contractual obligations, follow-up services, dispute resolution, legal compliance, and records administration. Where we process Personal Information solely on behalf of a client or event sponsor, retention may also be governed by that organization’s instructions and our agreement with it.

Registration, travel, accommodation, dietary, accessibility, and other event-operational information should not be retained longer than reasonably necessary for the event and related legal, contractual, safety, or accounting requirements.

We utilize the following criteria to determine the length of time for which we retain Personal Information:

  • How long we have had a relationship with you or provided our Services to you;
  • The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
  • Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments: defend against potential legal claims: detect or prevent potential illegal activity or actions in violation of our policies and procedures; secure our systems and online environment; or protect health and safety;
  • The privacy impact on individuals of ongoing retention; and
  • The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.

For your convenience, the Site and this Policy may contain links to other websites, including third-party websites, event platforms, registration services, social-media services, embedded videos, hotels, venues, airlines, transportation providers, payment providers, and other independent services. Information you provide directly to those parties is governed by their privacy notices and practices. We encourage you to review those notices before providing Personal Information. streamlinevents is not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site should be deemed to imply that streamlinevents endorses or has any affiliation with the links.

Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. Where appropriate, we use access controls and vendor-management measures to limit access to event and business information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from the Site, and you provide us with your information at your own risk. 

Your Choices About the Information We Collect

Updating Your Personal Information

We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us using the information in the Contact Us section below. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). 

Communications Preferences

You can opt out of receiving marketing emails from us at any time. You will still receive transactional messages from us. To manage your email preferences with us, please click on the Unsubscribe link in any email you receive from us or contact us using the information in the Contact Us section below. Your choice will not affect our ability to share information in the other ways described in this Policy.

Do Not Track Disclosure 

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here. 

Opt-Out Preference Signals

Some browsers and browser extensions support opt-out preference signals such as the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. GPC is a web browser-level setting, maintained by either a browser or a browser extension, that a user or privacy-focused technology can set. In certain regions, when we detect such a signal, we will make reasonable efforts to respect your choices as required by applicable law.

Controlling Your Cookies 

In some jurisdictions, you can opt-out of cookies by enabling an opt-out preference signal (“OOPS”) or Global Privacy Control (“GPC”) on your browser or opting-out of cookies in our Sites’ cookie preference centers. You may also make individual selections on your Device or browser. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below to learn how to modify your web browser’s settings on the most popular browsers:

Note that if you turn cookies off, you may be unable to access certain parts or benefit from the full functionality of the Site. To learn more about cookies and similar technologies or to opt-out of targeted advertising cookies, visit resources from the Digital Advertising Alliance (“DAA”). We do not control these opt-out links or whether any organization chooses to participate in these opt-out programs. 

Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the website you are viewing (e.g., contextually based ads), or ads that are not targeted at you and may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA website, your opt-out may not be effective.  We always do our best to honor your choices, but because some choices are set at the browser or device level, you may have to make these choices multiple times if you use different browsers or different Devices.  

Your Choices for Google Tools

Our Google Analytics Advertising tools may include remarketing, impression reporting, demographics and interest reporting, and cross-service integrations. Google offers several ways to control how your information is used for advertising. 

  • Google Ads Settings – You can opt out of personalized ads from Google by adjusting your settings here. 
  • Google Analytics Opt-Out Browser Add-On – You can block Google Analytics from accessing your online activity with a browser add-on here.
  • Direct-Level Advertising Settings – Many mobile devices allow you to limit the use of Advertising IDs (Android Ad ID or Apple IDFA).  See your Device’s settings for more information. 

With respect to these advertising features, streamlinevents is the sole controller under all applicable data protection legislation.  We will not identify users or facilitate the merging of Personal Information with additional information collected through any Google advertising product or feature unless we have your affirmative opt-in consent to that identification or merger.

Visitors to the Site Outside of the United States

streamlinevents is based in the United States but may conduct events in other global locations on behalf of our Clients. In general, our Site is intended for visitors within the United States and we do not direct our activities at users outside of the United States. If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and in other countries, as set forth in this Policy.

Your California Privacy Rights

This section of the Policy applies solely to California residents. We adopt this Section to comply with the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”). Any terms defined in the CCPA or CPRA have the same meaning when used in this Section.

This California section applies to the extent streamlinevents is subject to the California Consumer Privacy Act, as amended (“CCPA”), with respect to particular Personal Information. It does not apply to information exempt from the CCPA, including information we process solely as a service provider or contractor on behalf of another business where the exemption or service-provider provisions apply.

Notice at Collection of Personal Information We Collect and Purposes For Use

We will collect Personal Information for the business and commercial purposes outlined below. The categories of Personal Information we intend to collect and the purposes for which we use each category are set forth in the table below. We do not collect additional categories of Personal Information or use the Personal Information we collect for materially different, unrelated, or incompatible purposes without providing notice at or before the time the information is collected.

Under the CCPA, “sell” means to disclose, make available, or otherwise communicate Personal Information to a third party for monetary or other valuable consideration. This may include certain disclosures made in connection with advertising or marketing relationships, depending on how the recipient uses the information. “Share” means to disclose Personal Information to a third party for cross-context behavioral advertising. We disclose Personal Information to our service providers and contractors for business purposes (such as analytics, security, support, or website hosting), which is not considered a sale or sharing under the CCPA when the recipient is contractually restricted from using the information for its own purposes. Under the CCPA, a “third party” is an entity that is not a service provider or contractor and that is not controlled by or controlling the business.

We will retain each category of Personal Information for the period reasonably necessary to fulfill the purposes described below, unless a longer retention period is required or permitted by law. Please see our “Retention of Personal Information” section above.  

If we sell or share Personal Information or use or disclose Sensitive Personal Information (“SPI”), we indicate that in the table below.

Category of Personal InformationBusiness Purpose for Collection or UseSold/Shared?Retention Period
Identifiers: such as name, email, phone number, postal address, IP address, online identifiers, registration identifiersProvide services, communication, enforce agreements, personalization, advertising, analytics, improve services, comply with law, account/event management, processing transactions, security/fraud preventionYes/YesDuration of customer relationship with you and/or legal retention periods
Customer Records: such as billing information, account or event credentials, signature, billing or contract informationProvide services, communication, enforce agreements, analytics, improve services, comply with law, account management, processing transactions, security/fraud preventionNo/No7 years or life of account
Protected Classifications: such as age, disability or accommodation information, race, marital status, gender, veteran’s status, or other classification when voluntarily provided for an event or employmentProvide services, communication, personalization, improve services, comply with law, account management, security/fraud prevention; provide employment benefitsNo/NoDuring period of employment (if needed to administer benefits); during customer relationship if provided for special benefits/event registration (e.g., veteran status)
Commercial Information: such as services requested, project history, event participations, vendor transactions, website analytics Provide services, communication, enforce agreements, personalization, advertising, analytics, improve services, profiling, comply with law, account management, processing transactions, security/fraud preventionYes/YesDuration of customer relationship with you and/or legal retention periods
Internet or Network Activity: such as browsing history, information regarding interaction with a website, referral information, video interactions, campaign engagementImprove services, personalization, advertising, analytics, security/fraud preventionYes/Yes2 years or per cookie lifecycle 
Geolocation Data: such as approximate location derived from IP address, travel or event-location information when providedImprove services, personalization, advertising, analytics, security/fraud preventionNo/No2 years or per cookie lifecycle
Audio, electronic, visual or similar information such as event photographs, recordings, video, technical-support communicationsProvide services, improve services, communication, personalization, security/fraud preventionYes/NoDuration of customer relationship with you and/or legal retention periods
Professional/Employment Information: such as current or past job history and evaluations, qualificationsProvide benefits, enforce agreements, comply with law, security/fraud preventionNo/NoDuring period of employment
Inferences: information used to create a profile about you, such as preferences or likes Improve services, communication, personalization, analyticsYes/YesDuration of customer relationship with you and/or legal retention periods
Sensitive Personal Information: like account credentials, passport/travel information, social security number, precise geolocation (within 1850 sq ft), religious beliefs, contents of emails, dietary, allergy, accessibility, accommodation information where collected Provide services, communication, enforce agreements, comply with law, account management, processing transactions, security/fraud preventionNo/No; used only for permitted operational purposes For Event-related purposes, during duration of Event and thereafter to ensure all Event activities are properly completed; if needed to administer benefits, during period of employment; as needed during applicable tax year and retention period for tax or other regulatory purposes

Notice of California Privacy Rights

In addition to the rights set forth in the “Your Choices About the Information We Collect” section above, California residents have the following additional privacy rights:

  • Right to Know (Categories): To know the categories of Personal Information we collect, the categories of sources from which it is collected, the purposes for which we use it, whether we sell or share it, and the categories of third parties to whom we disclose it. 
  • Right to Know (Retention): To know the length of time we intend to retain each category of Personal Information, or the criteria used to determine such period; 
  • Right to Know (Specific Pieces): To access the specific pieces of Personal Information we have collected about you; 
  • Right to Delete: To request deletion of the Personal Information you have provided to us, subject to certain exceptions; 
  • Right to Correct: To request that we correct inaccurate Personal Information that we maintain about you;
  • Right to Opt-Out of Sale of Personal Information: To direct us not to sell your Personal Information; 
  • Right to Opt-Out of Sharing: To direct us not to share your Personal Information for cross-contextual behavioral advertising; 
  • Right to Know About Sensitive Personal Information: To know whether we collect Sensitive Personal Information (“SPI”), the categories of SPI, the purposes for which we use the SPI, and whether the SPI is sold or shared; 
  • Right to Limit the Use and Disclosure of Sensitive Personal Information: To request that we limit our use and disclosure of your SPI to the purposes permitted by the CCPA; and
  • Right to Non-Discrimination: Not to receive discriminatory treatment for exercising any of your CCPA privacy rights.

Please note that if we collected information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.

Request to Know, Correct, or Delete

California residents have the right to request, under certain circumstances, that a business that collects Personal Information about them disclose the information listed below for the preceding 12 months:

  • The categories of Personal Information collected about you;
  • The categories of sources from which the Personal Information is collected; 
  • The business or commercial purpose for collecting, disclosing, selling or sharing Personal Information;
  • The categories of third parties to whom the business discloses Personal Information for a business purpose; 
  • The categories of Personal Information that we sold or shared; 
  • The categories of third parties to whom we sold or shared Personal Information; and
  • The specific pieces of Personal Information collected, disclosed, or sold or shared about you.
  • Whether we collected Sensitive Personal Information about you and whether such information is sold or shared, subject to applicable exceptions.

You can also request that we correct or delete your Personal Information. There may be certain exceptions to our obligation to correct or delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information. 

Please note that if we collect information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.

Personal Information Collected Within Last Twelve (12) Months

We have collected, used and disclosed the following categories of Personal Information from consumers within the last twelve (12) months:

Category of Personal InformationSources of InformationBusiness Purpose for Collection, Use or DisclosureCategories of Service Providers or other Third Parties to Whom Information is Provided for a Business PurposeCategories of Third Parties to Whom Information is Sold or Shared
Identifiers: such as name, email, phone number, postal address, IP address, online identifiers, registration identifiersYou, Automatically, Third PartiesProvide services, communication, enforce agreements, personalization, advertising, analytics, improve services, comply with law, account management, processing transactions, security/fraud preventionData processing and analytics vendors, payment processors, service providers such as website hosting, security vendors, or customer service vendors; service providers Analytics and advertising vendors
Customer Records: such as contact information, account or event credentials, signature, billing information, registration identifiersYou, Automatically, Third PartiesProvide services, communication, enforce agreements, analytics, improve services, comply with law, account management, processing transactions, security/fraud preventionData processing vendors, payment processors, service providers such as website hosting, security vendors, or customer service vendors; service providersNone 
Protected Classifications: such as age, race, marital status, gender, veteran’s status or other classification when voluntarily provided or an event or employmentYouProvide services, communication, personalization, comply with law, security/fraud prevention; provide employee benefits Employee benefits vendors or other service providers for employment services; service providers for on-site Events or travelNone
Commercial Information: such as services requested, vendor transactions, project history, event participation, website analyticsYou, AutomaticallyProvide services, communication, enforce agreements, personalization, advertising, analytics, improve services, profiling, comply with law, account management, processing transactions, security/fraud preventionData processing vendors, payment processors, service providers such as website hosting, security vendors, or customer service vendorsAnalytics and advertising vendors
Internet or Network Activity: such as browsing history, information regarding interaction with a website, referral information, video interactions, campaign engagementAutomatically, Third Parties Improve services, personalization, advertising, analytics, security/fraud preventionData processing vendors, service providers such as website hosting, security vendors, or customer service vendorsAnalytics and advertising vendors
Geolocation Data: such as approximate location derived from IP address, travel or event-location information when providedYou; Automatically, if provided via Device Improve services, personalization, advertising, analytics, security/fraud preventionData processing vendors, payment processors, service providers such as website hosting, security vendors, or customer service vendorsAnalytics and advertising vendors
Sensory Data: such as audio, visual, thermal or similar activityYou, Automatically, Third Parties Provide services, improve services, communication, personalization, security/fraud prevention Service Providers, Event staff None
Professional/Employment Information: such as current or past job history qualifications and evaluationsYou, Third PartiesProvide benefits, enforce agreements, comply with law, security/fraud preventionService providers such as job search websites or employee benefits providers None
Inferences: information used to create a profile about you, such as preferences or likes,  You, Automatically, Third Parties Improve services, communication, personalization, analyticsData processing vendors, payment processors, service providers such as website hosting, security vendors, or customer service vendorsAnalytics and advertising vendors
Sensitive Personal Information: like account credentials, passport/travel information, social security number, precise geolocation (within 1850 sq ft), religious beliefs, contents of emails, dietary, allergy, accessibility or accommodation information where collected YouComply with law, provide employee benefits, security/fraud preventionEmployee benefits; Event sites and/or travel vendors; service providers None; used only for permitted operational purposes

Information related to how long we retain each category of Personal Information is included in the Retention of Personal Information section above. 

Do Not Sell My Personal Information

As a California resident, you also have the right, at any time, to tell us not to sell Personal Information – this is called the “right to opt-out” of the sale of Personal Information. We do not sell Personal Information for money, but we recognize that some privacy laws define “Personal Information” in such a way that making available identifiers linked to you for a benefit may be considered a “sale.” To opt-out of this, please contact us via the information provided in the Contact Us section below.

If your request concerns information streamlinevents processes solely on behalf of a corporate client or event sponsor, we may direct the request to that organization or assist it in responding, as required by applicable law and our agreement.

Right to Limit Use of Sensitive Personal Information

California residents have the right to limit the use of each type of Sensitive Personal Information for each purpose with each type of third-party partner. Please note that we only keep your Sensitive Personal Information for a limited time, and only for the transaction or Event for which it is required. Currently, we do not use Sensitive Personal Information for purposes that give rise to the right to limit its use under California law.  Specifically, we do not provide your Sensitive Personal Information to any third parties other than those service providers that are necessary for us to provide our Services to you. 

Right Not to Be Discriminated Against

We will not discriminate against you for exercising any of your rights under the CCPA. Unless permitted by California law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Notice of Financial Incentives

We do not offer financial incentives, price or service differences, or loyalty programs in exchange for the collection, sale, sharing, or retention of your Personal Information. If we offer such a program in the future, we will provide the required notice and obtain your opt-in consent where required by the CCPA.

Third Party Marketing (“Shine The Light” law)

If you are a California resident with an established business relationship with us, you have the right under California Civil Code Section 1798.83 to request information regarding the disclosure of your Personal Information to third parties for their own direct marketing purposes in the preceding calendar year. You have the right to prevent disclosure of Personal Information, and we provide a cost-free option to exercise that right. We do not currently disclose Personal Information protected under this section to third parties for their own direct marketing purposes. If you wish to submit a request under this law, please use the information in our “Contact Us” section below and include “Shine the Light Opt-Out” in your request.  

Exercising Your California Privacy Rights 

You or your authorized agent may make a request to access, correct, delete, opt-out of the sale of your Personal Information, or limit the use of your Sensitive Personal Information by contacting us as follows:

If you use an authorized agent to submit your request, we may require proof of the written authorization you have given. We also may require you to confirm your identity and your residency to obtain the information, and you are only entitled to make this request twice in a 12-month period. For emails, please include “California Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a California resident. We will acknowledge your request within 10 days and respond to your request within 45 days or let you know if we need additional time. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period.

Your Privacy Rights under Other US State Laws

If you live in certain other U.S. states, such as Alabama, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Louisiana, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oklahoma, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights under applicable privacy laws (when effective).  These rights are in addition to those rights set forth in the “Your Choices About the Information We Collect” section above.  

Based on the applicable law in the state where you live, you may have the following rights with respect to your Personal Information:

  • To confirm whether or not a controller is processing your Personal Data and to access such Personal Data; 
  • To know the categories of Personal Information we collect about you, the purposes for the collection, how long we retain your Personal Information, and whether that information is sold or shared or disclosed and to whom;
  • To correct inaccuracies in your Personal Data; 
  • To delete your Personal Data; 
  • To obtain a copy of your Personal Data that you previously provided to us in a portable, and if technically feasible, readily usable format, if processing is carried out by automated means; 
  • To opt out of the processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer; 
  • To not be discriminated against because you have exercised any of these rights, including by:
    • denying you Services;
    • charging different prices or rates for our Services, including through the use of discounts or other benefits or imposing penalties;
    • providing you a different level or quality of Services; and/or
    • suggesting that you will receive a different price or rate for Services, or at a different level or quality of Services. 
  • For Minnesota and Oregon residents, you have the right to request a list of the specific third parties to whom we have disclosed your personal data.
  • For Nevada residents, you have the right to request certain information from us regarding the collection and sale of your personal information during your visit to our websites or when you otherwise interact with us online. If you have sought or acquired, by purchase or lease, any goods or services for personal, family, or household purposes from us, you may ask us to disclose whether we have sold for monetary consideration certain information about you. You may also request to opt out of us sharing such information about you. We advise you that we have not sold the Personal Information of Nevada residents for purposes of this disclosure. 
  • For Texas residents, you have the right to learn whether we sell your biometric data or other sensitive personal information to third parties.  We do not collect biometric information and we do not sell sensitive personal information to third parties.

To exercise any of these rights, you may make a request to confirm, access, correct, delete, obtain a copy, or opt-out of the processing of your Personal Data for targeted advertising, sale, or profiling by contacting us using the information in the Contact Us section below.  Please include your state of residence. 

We may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request up to twice annually. For emails, please include “Privacy Rights” as the subject line. You must include your full name, email address, and attest to the state in which you are a resident. 

We will process your request within 45 days or let you know if we need additional time or cannot process your request. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period. 

Right to Opt Out 

You may have the right to opt out of the processing of your Personal Data for purposes of (i) targeted advertising, (ii) the sale of Personal Data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. To exercise your right, please contact us using the information provided below in the Contact Us section.

Appeals of Our Decisions

In some jurisdictions, you may appeal to us if we refuse to take action on your exercise of certain choices described above. In order to appeal such a refusal, please contact us using the information in the Contact Us section below with the subject line “Appeal of Refusal to Take Action on Privacy Request” and provide the relevant information in the email. 

If we decline to take action on any request you make, we will provide you with the information required by the applicable law where you live. This may include an explanation of why we declined your request, information on how to appeal our decision, and/or how to make a complaint to your state Attorney General.

Changes to This Privacy Policy

We may change this Privacy Policy at any time. We will post all changes to this Policy on this page and will indicate at the top of the page the modified policy’s effective date. We therefore encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy policy. If required by the applicable law, we will notify you of the changes. 

By continuing to use the Site or Services or providing us with information following such a replacement Policy being uploaded, you agree that you will be bound by the Privacy Policy as changed.

Contact Us

If you have any questions or suggestions regarding this Policy, please contact us as follows:

streamlinevents, Inc.
6005 Shellmound Street, Suite 200
Emeryville, CA 94608

Email: [email protected] 

Contact number: (510) 463-6000

Effective Date

This privacy policy is effective November 10, 2016 and was last updated on October 12, 2026.